I ordered the 3765 piece grade 8/coarse package as a gift for a friend. Everything (the different sizes and items - bolts, washers and nuts) were counted out and packaged separately. And then everything was packaged into two extremely well taped and secured boxes that arrived in time for Christmas even though I waited longer than I should have to order them!
That’s the product……now for the customer service: I made several calls regarding the shipping of this merchandise and I spoke with Julie every time….she was friendly, patient and very professional every time I called!! She was a delight to deal with!!!
Great company….will use again, for sure!!!