Please contact us at contact@usboltkits.com or by phone at 740-490-7260 to set up your return.
100% Customer Satisfaction Guarantee
We are dedicated to delivering your purchase as quickly as possible. If for any reason you are not completely satisfied with your purchase, simply return it for exchange, replacement, or a refund.
Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be in the original packaging, unused, and in the same condition in which it was received.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery is subject to a late restocking fee.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2 business days.
Late or missing refunds (if applicable)
If we have notified you of your refund and you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@usboltkits.com.
Return shipping
To return your product, you should mail your product to: 254 W. High Street, London, OH, 43140, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you wish to have a return shipping label sent to you, the cost of return shipping will be deducted from your refund.
If you wish to process an exchange, please add a note to your returned item, and send us an email notifying us of your exchange request.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item, and cannot refund items that don't make it back to us.
